Shipping Policy
Thank you for shopping with us! We strive to provide you with the best shopping experience possible, and that includes delivering your order quickly and safely. Please read the following shipping information to ensure a smooth and efficient transaction.
Processing Time:
- All orders are processed within 1-5 business days. Business days are Monday through Friday, excluding holidays.
- Orders placed after 3 PM (EST) or on weekends will begin processing the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Methods:
We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on your location and selected shipping method.
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Standard Shipping: 5-7 business days
Free Shipping:
- We offer free standard shipping on all orders over $50.00 within the USA.
International Shipping:
- We are pleased to offer international shipping to a variety of countries. Shipping rates and delivery times vary depending on the destination.
- International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Shipping Restrictions:
- Certain products may be restricted from being shipped to specific locations. Please check the product page or contact us for more details.
Order Tracking:
- Once your order has shipped, you will receive an email with a tracking number.
- You can use this tracking number to check the status of your shipment on the carrier’s website.
- If you haven’t received a tracking email, please check your spam folder or contact us for assistance.
Lost or Damaged Items:
- If your order is lost or damaged in transit, please contact us immediately at Lathershacksoap@gmail.com. We will assist you in resolving the issue with the carrier.
- Please keep all packaging and take photos of any damage, as this may be required for claims with the carrier.
PO Boxes:
- We are happy to ship to PO Boxes via USPS. However, please note that some shipping methods may not be available for PO Box addresses.
Return Shipping:
- For information on returns or exchanges, please visit our Returns & Exchanges page.
If you have any questions regarding shipping, feel free to reach out to us at Lathershacksoap@gmail.com. We are happy to assist you!
Thank you for shopping with us, and we hope you enjoy your purchase!
